{"id":735,"date":"2011-06-23T18:39:14","date_gmt":"2011-06-23T21:39:14","guid":{"rendered":"http:\/\/wpthemetestdata.wordpress.com\/?page_id=735"},"modified":"2024-04-29T14:30:00","modified_gmt":"2024-04-29T17:30:00","slug":"suporte-dietpro","status":"publish","type":"page","link":"https:\/\/dietpro.com.br\/site\/suporte-dietpro\/","title":{"rendered":"Suporte"},"content":{"rendered":"<div id=\"pl-gb735-6a20c5b3c89a7\"  class=\"panel-layout\" ><div id=\"pg-gb735-6a20c5b3c89a7-0\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-gb735-6a20c5b3c89a7-0\" ><div id=\"pgc-gb735-6a20c5b3c89a7-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb735-6a20c5b3c89a7-0-0-0\" class=\"so-panel widget widget_text panel-first-child\" data-index=\"0\" >\t\t\t<div class=\"textwidget\"><p>O Dietpro tem como principal valor a satisfa\u00e7\u00e3o do cliente, e \u00e9 por isso que investe em profissionais capacitados e recursos tecnol\u00f3gicos para atend\u00ea-lo da melhor forma poss\u00edvel.<\/p>\n<\/div>\n\t\t<\/div><div id=\"panel-gb735-6a20c5b3c89a7-0-0-1\" class=\"so-panel widget widget_sow-features panel-last-child\" data-index=\"1\" ><div class=\"so-widget-sow-features so-widget-sow-features-default-b4d13a6cee1c\">\n<div class=\"sow-features-list sow-features-responsive\">\n\n\t\t\t\n\t\t\t<div class=\"sow-features-feature sow-icon-container-position-top \" style=\"width: 50%\">\n\n\t\t\t\t<a href=\"https:\/\/dietpro.com.br\/ticket\/kb\/index.php\" target=\"_blank\" rel=\"noopener noreferrer\">\t\t\t\t<div\n\t\t\t\t\tclass=\"sow-icon-container sow-container-round\"\n                    style=\"color: #5a7d53; \"\n\t\t\t\t\t>\n\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-far\" data-sow-icon=\"&#xf022;\"\n\t\tstyle=\"font-size: 50px; color: #ffffff\" ><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<div class=\"textwidget\">\n\t\t\t\t\t\t\t\t\t\t\t<h4>\n\t\t\t\t\t\t\t<a href=\"https:\/\/dietpro.com.br\/ticket\/kb\/index.php\" target=\"_blank\" rel=\"noopener noreferrer\">\t\t\t\t\t\t\tBASE DE CONHECIMENTO\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p>O sistema conta ainda com uma base de conhecimento que pode ser acessada para o esclarecimento de d\u00favidas sem a necessidade do acionamento de nosso suporte. Procedimentos para instala\u00e7\u00e3o, reinstala\u00e7\u00e3o, utiliza\u00e7\u00e3o dos recursos dos softwares, restaura\u00e7\u00e3o de dados, poss\u00edveis mensagens de erros, entre outras situa\u00e7\u00f5es podem ser esclarecidas nesta sess\u00e3o.<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\n\t\t\t<div class=\"sow-features-feature sow-icon-container-position-top \" style=\"width: 50%\">\n\n\t\t\t\t<a href=\"https:\/\/www.dietpro.com.br\/ticket\/\" target=\"_blank\" rel=\"noopener noreferrer\">\t\t\t\t<div\n\t\t\t\t\tclass=\"sow-icon-container sow-container-round\"\n                    style=\"color: #5a7d53; \"\n\t\t\t\t\t>\n\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf3ff;\"\n\t\tstyle=\"font-size: 50px; color: #FFFFFF\" ><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<div class=\"textwidget\">\n\t\t\t\t\t\t\t\t\t\t\t<h4>\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dietpro.com.br\/ticket\/\" target=\"_blank\" rel=\"noopener noreferrer\">\t\t\t\t\t\t\tTICKET\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p>\u00c9 uma das formas de comunica\u00e7\u00e3o do Dietpro com os seus clientes. Tudo o que voc\u00ea precisa em um \u00fanico local, tornando a nossa comunica\u00e7\u00e3o ainda mais eficiente, relevante e pessoal.\u00a0Al\u00e9m disso, esse canal mant\u00eam todo hist\u00f3rico de atendimentos, facilitando o acesso e garantindo a seguran\u00e7a das informa\u00e7\u00f5es.<\/p>\n<p>Para acesso ao sistema, basta clicar no bot\u00e3o Entrar e em seguida, no link Crie uma conta e preencha os dados solicitados. Ap\u00f3s o registro, j\u00e1 poder\u00e1 abrir tickets para a equipe de suporte.<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\n\t\t\t<div class=\"sow-features-feature sow-icon-container-position-top sow-features-feature-last-row\" style=\"width: 50%\">\n\n\t\t\t\t<a href=\"https:\/\/assistemas.com.br\/ch@t\/lhc_web\/\" target=\"_blank\" rel=\"noopener noreferrer\">\t\t\t\t<div\n\t\t\t\t\tclass=\"sow-icon-container sow-container-round\"\n                    style=\"color: #5a7d53; \"\n\t\t\t\t\t>\n\t\t\t\t\t<span class=\"sow-icon-genericons\" data-sow-icon=\"&#xf108;\"\n\t\tstyle=\"font-size: 50px; color: #FFFFFF\" ><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<div class=\"textwidget\">\n\t\t\t\t\t\t\t\t\t\t\t<h4>\n\t\t\t\t\t\t\t<a href=\"https:\/\/assistemas.com.br\/ch@t\/lhc_web\/\" target=\"_blank\" rel=\"noopener noreferrer\">\t\t\t\t\t\t\tCHAT\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div style=\"text-align: center;\">O chat \u00e9 uma ferramenta utilizada no contato em tempo real entre o cliente e a empresa. Por conta da demanda em determinados hor\u00e1rios, o atendimento nesse canal poder\u00e1 sofrer demora.<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: center;\"><strong>Atendimento online dispon\u00edvel de:<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: center;\">9h \u00e0s 12h e das 15h \u00e0s 18h<br \/>\nSegunda \u00e0 Sexta-feira (exceto feriados)<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"page_front-page.php","meta":[],"folder":[],"_links":{"self":[{"href":"https:\/\/dietpro.com.br\/site\/wp-json\/wp\/v2\/pages\/735"}],"collection":[{"href":"https:\/\/dietpro.com.br\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dietpro.com.br\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dietpro.com.br\/site\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/dietpro.com.br\/site\/wp-json\/wp\/v2\/comments?post=735"}],"version-history":[{"count":19,"href":"https:\/\/dietpro.com.br\/site\/wp-json\/wp\/v2\/pages\/735\/revisions"}],"predecessor-version":[{"id":4166,"href":"https:\/\/dietpro.com.br\/site\/wp-json\/wp\/v2\/pages\/735\/revisions\/4166"}],"wp:attachment":[{"href":"https:\/\/dietpro.com.br\/site\/wp-json\/wp\/v2\/media?parent=735"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/dietpro.com.br\/site\/wp-json\/wp\/v2\/folder?post=735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}